Auth0, our authentication provider responsible for logging in and login security is currently experiencing an outage. This is only impacting a select number of clients. They are currently working to resolve this issue. You can follow Auth0 and their updates to this problem here: https://status.auth0.com/

Edit Room Settings

You can configure all your rooms through the configuration exposed on the Settings page. This is where you can modify a room's details, such as the description and images.

Navigate to Settings ⟶ Rooms ⟶ and click on the name of the room whose details you would like to change.

 

GENERAL INFORMATION

  • Short name: This optional field is the name that is displayed on your calendar for staff, and in your reports.
  • Name: This is the name of the room as it is displayed in the Booking Engine and on your guest's invoices.
  • ID: This is used to identify the room when using a ThinkReservations widget.
  • Room Group: The Room Group this room belongs to.
  • # of bedrooms/full baths/half baths: Used for filtering for certain properties.
  • Description: The description that is given in the Booking Engine. This field accepts some HTML.
  • Notes for Employees: Displayed only for staff when hovering the mouse over the name of the room on the calendar.

 

OCCUPANCY

  • Number of guests allowed in base room rate: The number of guests that a room can accommodate without changing the base price. If the room's price is based on double-occupancy, this number would be a 2, for example.
  • Number of additional guests allowed at an extra fee: The number of additional guests beyond the number above. The "Number of guests allowed" plus the "Number of additional guests allowed" should equal the maximum number of guests allowed in the room. If the room can hold an extra guest or 2, enter how many extra guests here.
  • Number of pets allowed: Total number of pets allowed to be added by the guest when booking online. (See "PET CONFIGURATION" further below for more.)

 

ADULT CONFIGURATION

Used when occupancy restrictions are enabled. It's a good idea to configure these regardless of the setting in Booking Engine Settings.

  • Maximum number of adults: Total number of adults allowed in the room.
  • Additional Adult Fee (per night): How much per night to charge for additional adult guests beyond what is set for "Number of guests allowed in base room rate."

 

CHILDREN CONFIGURATION

Used when occupancy restrictions are enabled. It's a good idea to configure these regardless of the setting in Booking Engine Settings.

  • Maximum number of children: Maximum number of children permitted. ThinkReservations always requires a least one adult in a room.
  • Add New Child Occupancy Rule: Click this link to add an occupancy rule. You can have multiple rules. Child Occupancy Rules are configured as below:
    • Allow up to _ children: Specify the maximum number of children allowed.
    • ages _ and up.: Specify a minimum age. The maximum is always 18.
    • (Additional child fee: _ ): How much per night to charge for additional children beyond what is set for "Number of guests allowed."

 

PET CONFIGURATION

  • Pet Fee (per pet, per night): How much to charge per pet, per night.
    If you charge a per pet, per night fee, this must be handled with an Item instead. In this case, the pet occupancy and configuration would be set to zero and use the Item functionality to handle the per pet, per stay for those properties that need that.

 

TAXES

  • Taxes for Rooms: Check the boxes to apply the tax. Checked boxes indicate that the tax will be applied to this room.
  • Taxes for Additional Guest Fees: Check the boxes to apply the tax. Checked boxes indicate that the tax will be applied to additional guest fees.
  • Taxes for Pet Fees: Check the boxes to apply the tax. Checked boxes indicate that the tax will be applied to pet fees.

 

LOCATION

  • Address and Phone fields: Most accounts will not be using these fields.
  • Directions: Directions (or other information) related to this room. Tied to the ${reservation.directions} personalized variable.

 

MORE DETAILS

  • Additional information (useful for emails): Additional text for this room. Tied to the ${reservation.room_additional_information} personalized variable.

 

AMENITIES

  • You will see a list of all amenities configured: Configure your amenities here: Settings ⟶ Amenities. Checked boxes indicate that the amenity will be associated with this room and displayed under the description on the Booking Engine.

 

OPTIONS

  • Do not show this room in the Booking Engine: If this box is checked, the room will not be listed in the Booking Engine. 
  • Inactive: To remove or delete a room. If this box is checked, the settings will be saved, but you will not be able to use this room, and it will not show in the Booking Engine. When in effect, the name of the room will be shown in strikethrough text. This room will then only show in your settings. You cannot permanently delete a room in order to preserve historical data. If you remove a room from your account, please let us know if your subscription needs to be adjusted.
  • This room is not a real room and should not be counted for occupancy (Example: 'Notes', 'Weddings', etc.): Check this box if this room is not a revenue-generating room and you don't want it counted toward your occupancy in reports.

 

IMAGES

  • 1. - 7.: You can upload up to 7 images (max 800 pixels wide, a minimum data size of 75KB ) for use in the Booking Engine. The photos are displayed in the order seen here. Images will be automatically resized, but the system may have a hard time uploading and processing photos larger than 1 MB. Supported file types are JPG, BMP, PNG, GIF (static and animated).
  • Choose File/Browse: Press the button to browse for an image stored locally on your computer to upload.
  • Delete: Check this box, and when you save, the image will be removed from the servers.


Save - When you are done making your changes, press Save to commit your changes. You will be taken back to the list of rooms.

 

S
Sean is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.