Please visit our new help center at help.thinkreservations.comYou can also access this by clicking the ? button inside ThinkReservations.

Front Desk Staff Training Videos

Best in full-screen mode. Use the spacebar to pause.

This video series contains 13 concise videos to help train your front desk staff using ThinkReservations. The total play length is 50 minutes.

Covered topics are:

  • Navigating the Reservation Calendar
  • Reservation Overview
  • Creating a Phone Reservation
  • Taking a Payment
  • Emailing a Guest
  • Email Rules in Settings
  • Refunding Payments
  • How to Cancel a Reservation
  • Managing Items in Settings
  • Managing Packages in Settings
  • Calendar Notes
  • Blackouts
  • Selling a Gift Certificate

See also: Getting Started

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.