Personalized Variables

Personalized variables for print and email templates.

Business and Misc Variables

Personalized VariableSubstituted WithExample
${today}Today's date - long versionFebruary 28th, 2022
${today_short}Today's date - short version02/28/2022
${business.details}Name, address, phone number, and email of your business, styled to take up 3 total lines. Name on first line, full address on the second line, and phone + email on third line. If you prefer to only have SOME of this info but not all, see the individual variables below to customize.

The Viewpoint
#1 View Dr, Seattle WA 91120
877-736-4195 • info@viewpoint.com

${business.name}Name of your business as configured in your Business SettingsThe Viewpoint Resort
${business.address}Your business's full address as configured in your Business Settings1800 Orchard Lane,
Oak Harbor, WA 98277
${business.phone}Your business phone number as configured in your Business Settings877-736-4195
${business.cancellation_policy}Cancellation Policy (Programmed in Business Settings)Reservations canceled more than 14 days in advance...
${business.terms_and_conditions}Terms and Conditions (Programmed in Business Settings)The Viewpoint is a non-smoking property...
Reservation Template Variables
Personalized VariableSubstituted WithExample
Customer or Guest Information from a Reservation
${customer.first_name}The first name of the customerJohn
${customer.last_name}The last name of the customerSmith
${customer.full_name}The Full name of the customerJohn Smith
${customer.company}The company nameSmith Photography
${customer.phone_numbers}All phone numbers on file for the customer. Will only display those phone numbers that are configured, not any empty ones.Home: (212) 555-1212
Cell: (415) 867-5309
Work: (877) 736-4195
${customer.cell_phone}
The customer's mobile/cell phone number as configured in the field called "Cell Phone" 
(415) 867-5309
${customer.phone}The customer's home phone number as configured in the field called "Phone"(212) 555-1212
${customer.work_phone}The customer's work number as configured in the field called "Work Phone" (877) 736-4195
${customer.email}The customer's email addressJohn@smithphoto.com
${customer.street_address}The first line of the customer's street address123 N. Main Street
${customer.extended_address}Line two of the customer's street addressSuite 7
${customer.city}The customer's cityAnytown
${customer.region}The customer's state or provinceCA
${customer.postal_code}The customer's ZIP code90210
${customer.country}The customer's countryUSA
Reservation or Bill Information
${reservation.check_in_date}The check-in date of the reservation - long versionJuly 4th, 2022
${reservation.check_in_date_short}The check-in date of the reservation - short version07/04/2022
${reservation.check_out_date}The check out date of the reservation - long versionJuly 8th, 2022
${reservation.check_out_date_short}
The check out date of the reservation - short version
07/08/2022
${reservation.created_on}The date the reservation was createdJune 12, 2022
${reservation.itemized_bill}The reservation's itemized bill which includes all billing items for each room in the reservation along with the total, the amount paid, and remaining balance.(See below for example)
${reservation.itemized_payments}The reservation's itemized payments includes all individual payments made, with the date and payment type listed out.(See below for example)
${reservation.subtotal}The total room charges before taxes$500.00
${reservation.taxes}The total amount of combined taxes$30.00
${reservation.total}The total amount of the reservation with taxes$530.00
${reservation.paid}The total amount the customer has paid$250.00
${reservation.remaining_balance}The total remaining balance the customer owes$280.00
${reservation.total_number_of_guests}The total number of guests on the reservation2
${reservation.total_number_of_nights}The total number of nights for the reservation2
${reservation.number_of_rooms}The total number of rooms on the bill1
${reservation.channel}The channel as indicated on the bill. "Online" means they made it on your website.Booking.com
${reservation.confirmation_id}The unique Confirmation ID for the bill1A23B45C
${reservation.special_accommodations}The special accommodations associated with the reservationWill be proposing on Saturday at breakfast.
${reservation.arrival_time}The arrival time for the guest as indicated on the reservation4:00 PM
${reservation.rooms}A comma-separated list of rooms associated with the reservation; for properties with Room Types, this variable will show the name of the Room TypeJungle Suite


One Bed King Suite
${reservation.individual_rooms}A comma-separated list of rooms associated with the reservation; for properties with Room Types, this variable will show the specific Room assignedRoom #102
${reservation.dietary_restrictions}The dietary restrictions associated with the reservationNew diet; avoiding fatty foods
${reservation.additional_guest_names}The additional guest names on the reservationJane
${reservation.directions}The directions information to the room(s) associated with the reservation. Programmed in each room's settings. The address fields are not displayed. Directions to the [room name]: line is added automatically.Directions to The Jungle Cottage:
The Jungle cottage is the farthest on the right. The code to the door is 1234. Parking is in the rear.
${reservation.room_additional_information}Additional information to the room(s) associated with the reservation. Programmed in each room's settings. Additional information for the [room name]: line is added automatically.Additional information for The Jungle Cottage:
Guests staying in the cottage also have full access to the main house. Click here to see special info about the cottage.
${today}Today's date - long versionFebruary 29th, 2022
{today_short}Today's date - short version02/29/2022
${business.name}Name of your business as configured in your Business Settings The Viewpoint Resort
${business.address}Your business's full address as configured in your Business Settings1800 Orchard Lane,
Oak Harbor, WA 98277
${business.phone}Your business phone number as configured in your Business Settings877-736-4195
${business.cancellation_policy}Cancellation Policy (Programmed in Business Settings)Reservations canceled more than 14 days in advance... 
${business.terms_and_conditions}Terms and Conditions (Programmed in Business Settings)The Viewpoint is a non-smoking property...
Folio Template Variables
Reservation and Group Reservation variables can be used within Folio templates, but the variables in the table below will ONLY work in a Folio template as they pertain to the specific Folio you are printing or emailing.
Personalized VariableSubstituted WithExample
Customer or Guest Information from the Folio you are emailing or printing from
${folio.customer.first_name}The first name of the customer assigned to the folioSally
${folio.customer.last_name}The last name of the customer assigned to the folioSmith
{folio.customer.full_name}The full name of the customer assigned to the folio
Sally Smith
${folio.customer.company}
The company name of the customer assigned to the folio
Acme, Inc.
${folio.customer.phone_numbers}All phone numbers on file for the customer assigned to the folio. Will only display those phone numbers that are configured, not any empty ones.Home: (212) 555-1212
Cell: (415) 867-5309
Work: (877) 736-4195
${folio.customer.cell_phone}
The customer's mobile/cell phone number as configured in the field called "Cell Phone" for the customer assigned to the folio
(415) 867-5309
${folio.customer.phone}The customer's home phone number as configured in the field called "Phone"(212) 555-1212
${folio.customer.work_phone}The customer's work number as configured in the field called "Work Phone" (877) 736-4195
${folio.customer.email}The customer's email addressJohn@smithphoto.com
${folio.customer.street_address}The first line of the customer's street address123 N. Main Street
${folio.customer.extended_address}Line two of the customer's street addressSuite 7
${folio.customer.city}The customer's cityAnytown
${folio.customer.region}The customer's state or provinceCA
${folio.customer.postal_code}The customer's ZIP code90210
${folio.customer.country}The customer's countryUSA
${folio.itemized_folio}
An itemized list in table format of the folio charges.(similar to itemized_bill.)
(See below for example)
Group Reservation Variables
These variables can only be used in Group templates.
Personalized VariableSubstituted WithExample
Customer or Guest Information from the Folio you are emailing or printing from
${group.name}The name of the group (not the point of contact)ThinkReservations Company Retreat
${group.confirmation_id}The confirmation ID of the group reservationA1B2C3DE
${group.rooming_list}The rooming list for the group reservation - a table that contains names, confirmation IDs, rooms, etc. for each reservation that is part of the group
${group.check_in_date}The earliest arrival date of any room reservation that is part of the groupFriday, February 25, 2022
${group.check_out_date}
The latest departure date of any room reservation that is part of the group
Sunday, February 27, 2022
${group.created_on}The date the group was createdFriday, December 10, 2021
${group.subtotal}The subtotal of the group reservation - this is representative of what the group reserved under the group res, as shown on the Details tab of the group. It does not include anything that was moved to the group folio. For a subtotal of the group's folio(s), use folio templates and email or print from the folio itself.$2000.00
${group.taxes}The taxes on the group reservation - this is representative of what the group reserved under the group res, as shown on the Details tab of the group. It does not include anything that was moved to the group folio. For the taxes on the group's folio(s), use folio templates and email or print from the folio itself.
$180.00
${group.total}The total of the group reservation - this is representative of what the group reserved under the group res, as shown on the Details tab of the group. It does not include anything that was moved to the group folio. For a total of the group's folio(s), use folio templates and email or print from the folio itself.
$2180.00
${group.remaining_balance}The remaining balance of the group reservation. This is reflected in the upper right corner of the group reservation and is a sum of all remaining balances on all folios within the group, as seen in the Billing tab of the group reservation$5,747.44
${group.itemized_bill}

${group.itemized_deposits}
${group.price_grid}This variable will show the price grid for the rooms that are in the room block for the group.
${group.room_grid}This variable will display a quantitative summary of the number of rooms that the group has secured on any given day.
${group.total_number_of_reservations}The total number of room reservations that are blocked off for the group. 5
${group.number_of_allocated_reservations}The total number of reservations, at the time that the print or email template is generated, have been claimed in the group's block.3
${group.number_of_unallocated_reservations}The total number of rooms, at the time that the print or email template is generated, that do not have a guest/customer assigned to it.2



${group.customer.first_name}The first name of the customer assigned to the folioSally
${group.customer.last_name}The last name of the customer assigned to the folioSmith
{group.customer.full_name}The full name of the customer assigned to the folio
Sally Smith
${group.customer.company}
The company name of the customer assigned to the folio
Acme, Inc.
${group.customer.phone_numbers}All phone numbers on file for the group's point of contact. Will only display those phone numbers that are configured, not any empty ones.Home: (212) 555-1212
Cell: (415) 867-5309
Work: (877) 736-4195
${group.customer.cell_phone}The group's point of contact's mobile/cell phone number as configured in the field called "Cell Phone" for the customer assigned to the group.(415) 867-5309
${group.customer.phone}The group's point of contact's home phone number as configured in the field called "Phone"(212) 555-1212
${group.customer.work_phone}The group's point of contact's work number as configured in the field called "Work Phone" (877) 736-4195
${group.customer.email}The group's point of contact's email addressJohn@smithphoto.com
${group.customer.address}The group's point of contact's full address.123 N. Main Street
Suite 7
Anytown, CA 90210
${group.customer.street_address}The first line of the group's point of contact's street address123 N. Main Street
${group .customer.extended_address}Line two of the group's point of contact's street addressSuite 7
${group.customer.city}The group's point of contact's cityAnytown
${group.customer.region}The group's point of contact's state or provinceCA
${group.customer.postal_code}The group's point of contact's ZIP code90210
${group.customer.country}The group's point of contact's  countryUSA
Gift Certificate Template Variables
Personalized VariableSubstituted WithExample
${customer.first_name}The first name of the customer (purchaser)John
${customer.last_name}The last name of the customer (purchaser)Smith
${customer.full_name}The Full name of the customer (purchaser)John Smith
${customer.company}The company name of the customer (purchaser)Smith Photography
${customer.phone_numbers}All phone numbers on file for the customer (purchaser). Will only display those phone numbers that are configured, not any empty ones.Home: (212) 555-1212
Cell: (415) 867-5309
Work: (877) 736-4195
${customer.cell_phone}
The customer's (purchaser's) mobile/cell phone number as configured in the field called "Cell Phone" 
(415) 867-5309
${customer.phone}The customer's (purchaser's) home phone number as configured in the field called "Phone"(212) 555-1212
${customer.work_phone}The customer's (purchaser's) work number as configured in the field called "Work Phone" (877) 736-4195
${customer.email}The customer's (purchaser's) email addressJohn@smithphoto.com
${customer.street_address}The first line of the customer's (purchaser's) street address123 N. Main Street
${customer.extended_address}Line two of the customer's (purchaser's) street addressSuite 7
${customer.city}The customer's (purchaser's) cityAnytown
${customer.region}The customer's (purchaser's) state or provinceCA
${customer.postal_code}The customer's (purchaser's) ZIP code90210
${customer.country}The customer's (purchaser's) countryUSA
Reservation or Bill Information
${reservation.created_on}The date the bill was createdJune 12, 2022
${reservation.itemized_bill}The reservation's itemized bill which includes all billing items for each room in the reservation along with the total, amount paid, and remaining balance.(See below for example)
${reservation.confirmation_id}The unique Confirmation ID for the bill (not the Gift Certificate number)1A23B45C
${today}Today's date - long versionFebruary 29th, 2022
{today_short}Today's date - short version02/29/2022
${business.name}Name of your business as configured in your Business Settings The Viewpoint Resort
${business.address}Your business's full address as configured in your Business Settings1800 Orchard Lane,
Oak Harbor, WA 98277
${business.phone}Your business phone number as configured in your Business Settings877-736-4195
Gift Certificate Variables
Only valid for selected gift certificate emails, as setup in Email Rules
${gift_certificate.code}The gift certificate's unique code1A2B3C4D
${gift_certificate.comments}The gift certificate's commentsYou deserve it! Happy Birthday!
${gift_certificate.from}The person who the gift certificate is fromYours Truly
${gift_certificate.to}The recipient of the gift certificateSomeone Special
${gift_certificate.expiration_date}The gift certificate's expiration dateDecember 31, 2021
${gift_certificate.redeemable_value}The gift certificate's original redeemable value$500.00
${gift_certificate.sale_price}The gift certificate's sale price$500.00

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